The staff of the Mark Owen Agency take great pride in providing service to our existing clients and taking time with our new clients to fully explain and custom-fit their new policies. Personal service and teamwork are what we’re all about. Our goal is to answer the phone on the first ring and get right to work for you. If you stop by either of our sister offices, we’ll greet you at the door and get right to work for you.
People in the educational community, like yourselves, deserve the best. You are a great clientele and our programs are designed with you in mind. We take great pride in our claims service and strive to be there for you in your time of need. Saving money is a wonderful thing and frequent policy reviews will allow us to find discounts or update your current and changing insurance needs. We feel it is very important to counsel you, while letting you make your own choices in this process.
Please keep these things in mind:
- With the price of gas and the value of your time, do not hesitate to utilize either sister office for customer service. My team is knowledgeable, friendly and will treat you with the respect you deserve.
- If you have not already bundled your polices, we recommend you do so. You’ll save money on every policy this way.
- Remember to let us know if you’ve made changes or updates to your home, purchased items that require scheduling such as jewelry, finished a basement and need water backup/sewer coverage, built a shed or outside structure, or just have questions.
- We can insure items such as boats, motorcycles, snowmobiles, ATVs or golf carts (which require special coverage).
- We have great rates for young people when they begin to drive.
- It is always important to update your household members. As we do, we’ll look for discounts.
- If you retire and no longer drive to work, you may be eligible for a discount. Also, changes to your medical coverage may be recommended.
- We strive to update your profile with every contact to ensure that your coverage is customized to meet your current needs.
We are more than happy to make special arrangements to come to your home or schedule appointments that may better fit your schedule outside our regular business hours.
Again, we sincerely thank you for being a client or for considering the Mark Owen Agency.
Please do not hesitate to give us any feedback that can help us improve our service and become a better agency.