Meet Our Staff

Our staff pride themselves on being efficient, professional and friendly.

Our experienced CSRs will do their best to place you with the appropriate coverage at the most competitive price. We will answer all your questions and explain all available coverages. Our personal service is just what you are looking for to meet your insurance needs!


Brian O’Neil Agency Staff

Katie Sytsma

Katie has been a licensed customer service representative with the Brian O’Neil Agency since 2003. She has over 17 years of insurance experience, beginning with her career with Foremost Insurance in 1997.

Liz Sova-Dombrowski

Liz joined the Brian O’Neil Agency in 2013 as a licensed customer service representative. Liz began her insurance career with Foremost Insurance as a claims adjuster in 2005.

Moreen O’Neil

Moreen joined the Brian O’Neil Agency as a special projects and marketing manager in 2013. Moreen is also a middle school science teacher at St. Thomas the Apostle School in Grand Rapids.