Meet Our Staff

Our staff pride themselves on being efficient, professional and friendly.

Our experienced CSRs will do their best to place you with the appropriate coverage at the most competitive price. We will answer all your questions and explain all available coverages. Our personal service is just what you are looking for to meet your insurance needs!

Agency Principal

Erich Daum

I am a lifelong resident of the Big Rapids area. I earned both my Master of Education in Curriculum and Instruction and Bachelor of Science degrees from Ferris State University.

I have been in the insurance industry since 1996 and am currently licensed with the State of Michigan to sell property and casualty, life and health insurance. I also have earned my LUTCF designation, which shows I have been professionally trained in life insurance and related financial services industry products.

I live in Big Rapids with my wife Jodi, who is a math teacher at Chippewa Hills High School. We have three children — Garrett, Kirk and Emma.


Cheryl Daum

Cheryl Daum has been a licensed agent for the Daum Agency since 2003.

Prior to joining the Daum Agency, Cheryl worked for the State of Michigan in the Office of Child Support for 32 years. She retired in October 2002 as Director of Field Operations.

Megan Britton

Megan Britton is a customer service representative who has been with the Daum Agency since 2003.

She is currently working on a degree in Education from Ferris State University and hopes to become a teacher after graduating. Megan also has strong ties to the educational community. Her mother works at Ferris State University and her father spent many years with the Mecosta Osceola ISD as a substitute teacher.