Meet Our Staff

Our staff pride themselves on being efficient, professional and friendly.

Our experienced CSRs will do their best to place you with the appropriate coverage at the most competitive price. We will answer all your questions and explain all available coverages. Our personal service is just what you are looking for to meet your insurance needs!

Agency Principal

Erich Daum

Erich is a lifelong resident of the Big Rapids area. He earned both his Master of Education and Bachelor of Science degrees from Ferris State University.

He has been in the insurance industry since 1996 and with Meemic Insurance Company since 2001. He is currently licensed with the State of Michigan to sell property and casualty, plus life and health insurance.

He has three children: Garrett, Kirk and Emma.


Kenetha Griffith

Kenetha has been an integral part of the Daum Insurance Agency since 2011, relocating to the Big Rapids area from Gaylord, where she was a partner in a family-owned insurance agency for 30 years. Kenetha has held her State of Michigan property and casualty insurance license since 1980.

Sherri Hogen

Sherri is a customer service representative who has been with the Daum Agency since the fall of 2018. She is a Big Rapids native and received a degree from Ferris State University in respiratory therapy. Sherri recently made a career change to the insurance industry, and we are lucky to have her at the Daum Agency.